With most of the organization's core businesses driven by applications, it's very important that the continuity and resiliency are maintained at peak levels. Global businesses simply cannot afford to have problems that bring a customer facing application down. This will make a huge impact on gaining competitive edge.
APM practitioners are the frontline owners of customer experience, but managing the user experience of a composite service is complex. You may have data, but not insights. Eidiko can help make every user interaction a loyalty building experience by scaling your organization needs to handle any amount of transactions from any device, automatically correlating multiple metrics to help you sort through the data and act decisively to protect the customer experience.
Application Performance Management (APM) solutions help you manage the performance, availability and capacity of your applications. Whether from a traditional data center or the Cloud, they have the deployment flexibility to monitor your dynamic applications – big or small. Even if you need to be monitoring in five minutes or have a complex data center to get under control, IBM has an APM solution for you.
APM solutions feature:
- End-user experience management to make sure users are happy – improving retention and enhancing your revenue and reputation.
- Comprehensive view of your environment to see how the pieces fit together – from servers to application components.
- Mobile user management to gain insight on how mobile users experience applications – detecting issues unique to them.
APM solutions are easy to use and easy to own and provide:
- Enhanced monitoring with log analysis to reveal potential problems that would not be detected with simple availability monitoring – no matter who is connecting or from what source.
- Diagnostics to help you find the root causes of bottlenecks which can avoid potential outages or slow-downs.
- Predictive analytics to proactively manage dynamic trends and capacity analytics which can help maximize performance and utilization.